Welcome to Bright Moments!
Hi I’m Melanie Albright, the Founder and CEO and the wizard behind the curtain!
I’m a systems strategist who has taken the courses, watched the webinars, and spent hours of trial and error so you don't have to. I also have a deep understanding of the coaching and creative processes and what it takes to successfully onboard and offboard a client for a high-level service business.
Your tech stack and especially your Client Relationship Manager (CRM) can support your good work and create a high-touch experience for your clients - even if you have a 1 employee business. Your CRM is the technology for managing all your company’s relationships and interactions with customers and potential customers. A good CRM improves business relationships to grow your business. A great CRM system helps you stay connected to clients/customers, streamline processes, and improve profitability.
Imagine a day when you can…
* Stop pushing all the buttons so you can actually do what lights you up about your business.
* Stop working at all hours — missing precious time for self-care or with your family.
Lead your business instead of feeling like your business is leading you
Develop and execute a plan instead of throwing things “out there” and hoping they stick
Get back to why you started your business in the first place, the things that truly light you up